Privacy policy
admittd Privacy Policy
Last updated: July 27, 2026
admittd operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the “Services”). admittd is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.
Personal Information We Collect
“Personal information” means information that identifies or can reasonably be linked to you or another person. It does not include de‑identified or anonymous information.
We may collect or process the following categories of personal information, depending on how you interact with the Services:
Contact Information
Name, email address, phone number, billing address, and shipping address.
Financial Information
Payment card details, transaction information, payment confirmation, and other payment‑related data.
Account Information
Username, password, preferences, and account settings.
Transaction Information
Items viewed, added to cart, purchased, or cancelled, and past transaction history.
Communications
Information you include when contacting us for support or inquiries.
Device & Usage Information
IP address, browser type, device identifiers, and information about how you interact with the Services.
Hospital Delivery Information
When you select hospital delivery, we collect limited delivery details including the patient’s name, mobile phone number, hospital name, and unit number. This information is used solely to complete delivery and is not treated as medical or health information.
Survey Responses
If you choose to participate in admittd surveys, we may collect information about your hospital experience, how you used our products, and feedback about comfort, clarity, or preparedness. Survey participation is optional.
Reimbursement Support
If you request a reimbursement‑ready receipt, we may collect your purchase details. We do not collect patient medical information for reimbursement purposes.
Sources of Personal Information
We collect personal information:
- directly from you
- automatically through the Services
- from service providers
- from partners or third parties
How We Use Personal Information
We may use your personal information for the following purposes:
Provide, Tailor, and Improve the Services
To process payments, fulfill orders, remember preferences, send account notifications, coordinate shipping, and create a customized shopping experience.
This includes:
- coordinating hospital delivery using patient name, phone number, hospital, and unit
- generating reimbursement‑ready receipts
- improving our products and Services based on survey responses
Marketing and Advertising
To send promotional communications and show relevant ads based on your activity.
Security and Fraud Prevention
To authenticate accounts, detect fraud, and maintain a secure shopping environment.
Communicating with You
To provide customer support and maintain our relationship with you.
Legal Compliance
To comply with applicable laws, respond to legal requests, and enforce our policies.
How We Disclose Personal Information
We may disclose personal information to:
- Shopify, vendors, and service providers (payment processing, fulfillment, analytics, customer support)
- Business and marketing partners
- Third parties when you direct us to (e.g., shipping carriers)
- Affiliates
- Legal authorities when required
- Parties involved in business transactions such as mergers or reorganizations
We do not sell or share medical information.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Shopify may use data from your interactions with admittd and other merchants.
To learn more, visit the Shopify Consumer Privacy Policy and Shopify Privacy Portal.
Third‑Party Websites
Links to third‑party sites are provided for convenience. We are not responsible for their privacy practices.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority.
We do not collect or process medical or health‑related information about patients. Hospital delivery details are limited to what is required to complete delivery.
Security & Retention
We use reasonable security measures but cannot guarantee perfect security.
We retain personal information as needed to provide Services, comply with legal obligations, resolve disputes, and enforce policies.
Your Rights
Depending on where you live, you may have rights to:
- access your personal information
- request deletion
- request correction
- request portability
- manage communication preferences
You may exercise these rights by contacting us.
We will not discriminate against you for exercising your rights.
Complaints
You may contact us with complaints or escalate to your local data protection authority.
International Transfers
Your information may be transferred outside your country.
If transferred from the EEA or UK, we use recognized transfer mechanisms such as Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post updates and revise the “Last updated” date.
Contact
If you have questions or wish to exercise your rights, contact us at hello@admittd.ca