You’ve Got Questions?
We’ve Got Answers!
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What does admittd currently offer?
We provide thoughtfully prepared duffle bags filled with essentials and comfort items for patients who find themselves suddenly admitted to the hospital. Each bag is designed to help people feel a little more grounded, prepared, and cared for during an unexpected stay.
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Who are the bags for?
Anyone experiencing an unplanned hospital stay, patients, parents, caregivers, or family members who didn’t have time to gather supplies. If someone you love is admitted in a rush, we can deliver a bag directly to their ward so they feel supported right away.
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Where do you deliver?
We deliver directly to hospital wards across Calgary, AB. Every delivery is hand-off conscious: discreet, respectful, and coordinated with hospital guidelines.
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How fast is delivery?
We deliver within 24 hours. Most orders go out the same day depending on time of purchase and hospital access.
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What’s inside the bag?
Each bag includes practical essentials, hygiene items, comfort basics, and helpful companions for downtime, all chosen to reduce stress and improve comfort during a hospital stay.
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Can I order a bag for someone else?
Absolutely. Most of our orders come from friends and family who want to support someone suddenly admitted. You can include a gift-giver note so the patient knows who it’s from.
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Do you notify the patient when the bag is delivered?
We notify the person who placed the order. Patients may or may not receive phone alerts depending on their situation, so we avoid interrupting their care.
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Do you need the patient’s room number?
Yes. A room or ward number helps us deliver directly and avoid delays. If you don’t know it, we can still try to coordinate through the hospital’s main desk, but it may add time.
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Is this service available outside Calgary?
Not yet. We’re building responsibly and learning from real patient needs before expanding.
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Are the bags customizable?
Yes. We offer select add-ons. Customization options will expand as we grow.
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Is this an emergency service?
No. We’re not a medical service and we can’t respond to emergencies.
If someone is in crisis, please contact emergency services or your local healthcare provider.
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How do I contact support?
Our contact page has email and response time info. We answer as quickly as we can, especially for active deliveries.