You’ve Got Questions?

We’ve Got Answers!

  • What is admittd and who is it for?

    admittd is a Canadian comfort brand created for people experiencing hospital stays — whether unexpected, planned, or long‑term — and for the families, friends, and institutions supporting them. Everything we make is designed to bring comfort, clarity, and dignity into clinical environments.

For Patients & Supporters

  • What should I bring for an unexpected hospital stay?

    We recommend essentials that support comfort, dignity, and orientation: warm socks, a soft blanket, lip balm, toiletries, a phone charger, and grounding items. admittd kits are built around these needs so families don’t have to scramble.

  • How fast can admittd deliver to hospitals or homes?

    Most Canadian orders ship within 1–3 business days, with expedited options available at checkout. For select cities, we also offer hospital delivery within 12 hours of your order — currently available in Calgary, Alberta.

  • Are admittd items appropriate for hospital use?

    Yes. admittd products are consumer‑grade comfort items that many people choose to bring with them during hospital stays. They’re everyday essentials designed to support comfort and ease, and they can be used at home, in care settings, or during a hospital stay based on personal preference.

  • Can I send an admittd comfort kit directly to a patient?

    Yes. You can ship to a home, hospital, or care facility. If you’re unsure about delivery details, we offer guidance during checkout. For select cities, we also offer hospital delivery within 12 hours of your order — currently available in Calgary, Alberta.

  • What if I don’t know what a patient needs?

    Our curated kits are designed to cover the most common comfort needs people have during a hospital stay, so you don’t have to guess. With over 20 everyday essentials, most items in the duffle are genuinely useful to the patient. And if something ends up being redundant, the good news is that every item is practical enough to repurpose at home later.

  • Do you offer items for long term or repeat hospital stays?

    Our products are consumer‑grade essentials designed to support comfort during any hospital stay — whether it’s unexpected, planned, or happens more than once. We actually recommend keeping your duffle fully packed and ready, so you’re prepared for future visits without having to start from scratch. The contents are designed to be used over time, and anything not needed right away can be enjoyed or repurposed at home later.

  • Should I keep my duffle packed after the hospital stay?

    Yes. We recommend keeping your duffle fully packed so you’re ready for any future stays without having to start from scratch. The contents are designed to be used over time, and anything you replace later can be added back easily.

  • Can I customize what goes into the duffle?

    We’re exploring thoughtful ways to offer personalization in future releases. At this time, the Admittd duffle is not customizable, and kits come as curated sets designed to make choosing simple and supportive. As we continue to evolve the line, customization will remain structured and guided — not a “pick anything” model — so the experience stays clear, easy, and genuinely helpful.

Products, Materials, Safety & Operations

  • Are the blankets washable?

    Yes. They are fully machine washable and designed for repeated use.

  • Do the blankets require sizing?

    No. The design is one‑size‑fits‑all, making them easy to display, easy to gift, and easy for customers to choose without assistance.

  • Where are admittd products made?

    We source from Canadian and international partners.

  • What is your return or replacement policy?

    If something arrives damaged or isn’t what you expected, we’ll make it right with a replacement or refund.

  • Do you offer support for families navigating hospital stays?

    Yes. We are continuing to build out our resources to help families feel more prepared and supported, if you have any suggestions, please share.

  • What are the blanket specifications?

    Material: Ultra‑soft microfiber fleece

    Size: 180 cm × 120 cm (approx. 71" × 47")

    Care: Machine washable

    Colour: Grey & Navy (universal, calming, suitable for all ages)

For Hospitals, Gift Shops & Institutional Buyers

  • How does admittd support hospital gift shops and rural hospitals?

    We provide ready‑to‑sell comfort kits and IV-friendly wearable blankets that fill common gaps in patient experience, especially in facilities with limited retail options.

  • Do you offer wholesale pricing or institutional programs?

    Yes. We offer volume pricing.

  • How fast can you restock or fulfill bulk orders?

    Most institutional orders ship within 3–7 business days, with priority options available.

  • Do you offer bilingual packaging?

    Yes. We prioritize clear, accessible language and required bilingual translations.

  • How are the blankets packaged for retail?

    Each blanket arrives in clean, modern, gift‑ready packaging that displays well and requires no additional prep from staff. The inside of the bellyband cardstock wrap includes activities to occupy a patient during their hospital stay. Packaging and care tag meet Canadian standards for retail.

  • Who typically buys these blankets in hospitals?

    Visitors seeking a meaningful, comforting gift, Family members staying overnight. Parents in NICU or pediatrics, Patients wanting warmth during long stays, Staff purchasing for colleagues.

  • Why do these blankets resonate with hospital customers?

    They offer immediate comfort, emotional reassurance and modisty, and practical features that support dignity and ease — especially during long days, long nights, and stressful moments.

  • How do admittd blankets compare to other blankets you might carry in your store?

    Your existing fleece throws and sherpa blankets offer warmth and are great general‑purpose options. admittd blankets complement your assortment by adding a patient‑centered, feature‑rich option designed specifically for hospital realities — not just for warmth.